Legal, Privacy & Compliance

2.1 Medical Device Rules (MDR) & Standards

Our products are designed, manufactured, tested, and validated in accordance with:

• Indian Medical Device Rules (MDR), 2017
• CDSCO guidelines and applicable notifications
• ISO 13485 – Quality Management Systems for Medical Devices
• ISO 14971 – Risk Management for Medical Devices
• ISO 14971 – Risk Management for Medical Devices

Structured design controls, verification & validation protocols, and documented risk–benefit assessments are followed throughout the product lifecycle.

2.2 Post‑Market Surveillance & Vigilance

nice Neotech maintains a robust post‑market surveillance system, including:

• Continuous field performance monitoring
• Clinical user and biomedical feedback
• Complaint handling, investigation, and CAPA processes
• Periodic product review and improvement

3.1 Scope & Applicability

This Privacy Policy applies to:

• All nice Neotech websites, subdomains, and digital platforms
• Information submitted via contact forms, inquiry forms, demo or quotation requests
• Online engagement through cookies, analytics, and communication tools

This policy does not apply to third‑party websites linked from our site or data collected through offline contractual arrangements.

3.2 Information We Collect

We collect only information that is necessary and relevant, which may include:

a) Personal / Professional Information

• Name, designation, organization, email address, phone number
• Business inquiries, correspondence, and communication preferences

b) Technical Information

• IP address, browser type, device identifiers
• Website usage data, session logs, and analytics information

We do not knowingly collect sensitive personal data or information from minors.

3.3 Purpose of Data Collection

Collected data may be used for:

• Responding to inquiries and providing requested information
• Product communication, demos, quotations, and service support
• Improving website functionality and user experience
• Compliance with legal and regulatory obligations

3.4 Legal Basis for Processing

Depending on the context, data processing is based on:

• User consent
• Contractual necessity
• Legitimate business interests
• Legal or regulatory obligations

3.5 Data Protection & Security

Reasonable technical and organizational safeguards are implemented to protect personal data against unauthorized access, loss, misuse, or alteration.

3.6 Data Retention

Personal data is retained only for as long as necessary to fulfill the stated purposes or as required under applicable laws. Data is securely deleted or anonymized thereafter.

3.7 User Rights

• Access to their personal data
• Correction or update of information
• Deletion or restriction of processing
• Withdrawal of consent

Requests may be sent through the official contact channels listed on our website.

This website may use cookies or similar technologies to:

• Enable essential website functionality
• Analyze visitor behavior and traffic
• Improve content relevance and performance

Users can manage or disable cookies through their browser settings. Disabling certain cookies may affect website functionality.

nice Neotech does not sell or trade personal data.

Data may be shared only with:

• Authorized service providers (IT, hosting, analytics) under confidentiality agreements
• Regulatory or statutory authorities when legally required
• Business partners strictly for fulfilling requested services

All third parties are required to maintain appropriate data protection standards.

All content on this website—including product designs, technical specifications, images, graphics, logos, trademarks, videos, and textual content—is the intellectual property of nice Neotech Medical Systems Pvt. Ltd., unless otherwise stated.

Unauthorized reproduction, modification, distribution, or commercial use of any material without prior written consent is strictly prohibited.

© nice Neotech Medical Systems Pvt. Ltd. All Rights Reserved.

While reasonable care is taken to ensure accuracy:

• Product specifications may change due to continuous R&D and improvements
• Images and illustrations may vary slightly from actual products
• nice Neotech reserves the right to modify or update website content without prior notice