*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

  :root {
    --brand: #fa4e26;
    --brand-dark: #d93d18;
    --light: #fefaee;
    --black: #000;
    --white: #fff;
    --gray: #f4f4f0;
    --gray-mid: #e0ddd6;
    --gray-text: #6b6860;
    --font: 'Inter', sans-serif;
    --radius: 12px;
    --transition: 0.25s cubic-bezier(0.4, 0, 0.2, 1);
  }

  body {
    font-family: var(--font);
    background: var(--black);
    padding: 0;
  }

  .form-shell {
    width: 100%;
    max-width: 560px;
    padding: 30px 20px;
    margin-inline: auto;
  }

  /* Header */
  .form-header {
    text-align: center;
    margin-bottom: 32px;
  }

  .form-header .logo-tag {
    display: inline-block;
    font-size: 11px;
    font-weight: 600;
    letter-spacing: 0.12em;
    text-transform: uppercase;
    color: var(--brand);
    background: rgba(250,78,38,0.1);
    border: 1px solid rgba(250,78,38,0.25);
    padding: 5px 12px;
    border-radius: 999px;
    margin-bottom: 16px;
  }

  .form-header h1 {
    font-size: clamp(22px, 5vw, 30px);
    font-weight: 700;
    color: var(--white);
    line-height: 1.2;
    margin-bottom: 10px;
  }

  .form-header p {
    font-size: 14px;
    color: rgba(255,255,255,0.5);
    line-height: 1.6;
  }

  /* Card */
  .form-card {
    background: var(--white);
    border-radius: 20px;
    overflow: hidden;
    box-shadow: 0 32px 80px rgba(0,0,0,0.5);
  }

  /* Progress bar */
  .progress-bar-wrap {
    height: 4px;
    background: var(--gray);
    position: relative;
  }

  .progress-bar-fill {
    height: 100%;
    background: var(--brand);
    transition: width 0.4s cubic-bezier(0.4, 0, 0.2, 1);
  }

  /* Step labels */
  .step-labels {
    display: flex;
    justify-content: space-between;
    padding: 16px 24px 0;
    gap: 8px;
  }

  .step-label {
    font-size: 10px;
    font-weight: 600;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    color: var(--gray-mid);
    flex: 1;
    text-align: center;
    transition: color var(--transition);
  }

  .step-label.active { color: var(--brand); }
  .step-label.done { color: var(--black); }

  /* Step panels */
  .step-panels {
    position: relative;
    overflow: hidden;
  }

  .step-panel {
    padding: 28px 28px 32px;
    display: none;
    animation: fadeSlideIn 0.3s ease forwards;
  }

  .step-panel.active { display: block; }

  @keyframes fadeSlideIn {
    from { opacity: 0; transform: translateX(20px); }
    to { opacity: 1; transform: translateX(0); }
  }

  /* Step heading */
  .step-heading {
    font-size: 18px;
    font-weight: 700;
    color: var(--black);
    margin-bottom: 6px;
    line-height: 1.3;
  }

  .step-sub {
    font-size: 13px;
    color: var(--gray-text);
    margin-bottom: 24px;
    line-height: 1.5;
  }

  /* Option cards */
  .options-grid {
    display: grid;
    gap: 10px;
  }

  .options-grid.cols-2 { grid-template-columns: 1fr 1fr; }

  .option-card {
    border: 2px solid var(--gray-mid);
    border-radius: var(--radius);
    padding: 14px 16px;
    cursor: pointer;
    transition: all var(--transition);
    background: var(--white);
    display: flex;
    align-items: flex-start;
    gap: 12px;
    text-align: left;
  }

  .option-card:hover {
    border-color: var(--brand);
    background: rgba(250,78,38,0.03);
  }

  .option-card.selected {
    border-color: var(--brand);
    background: rgba(250,78,38,0.06);
  }

  .option-card .opt-icon {
    font-size: 20px;
    line-height: 1;
    flex-shrink: 0;
    margin-top: 1px;
    width: 34px;
  }

  .option-card .opt-body { flex: 1; }

  .option-card .opt-label {
    font-size: 14px;
    font-weight: 600;
    color: var(--black);
    display: block;
    margin-bottom: 2px;
  }

  .option-card .opt-desc {
    font-size: 12px;
    color: var(--gray-text);
    line-height: 1.4;
  }

  .option-card .opt-check {
    width: 18px;
    height: 18px;
    border-radius: 50%;
    border: 2px solid var(--gray-mid);
    flex-shrink: 0;
    margin-top: 2px;
    transition: all var(--transition);
    display: flex;
    align-items: center;
    justify-content: center;
  }

  .option-card.selected .opt-check {
    background: var(--brand);
    border-color: var(--brand);
  }

  .option-card.selected .opt-check::after {
    content: '';
    display: block;
    width: 5px;
    height: 8px;
    border: 2px solid white;
    border-top: none;
    border-left: none;
    transform: rotate(45deg) translate(-1px, -1px);
  }

  /* Form inputs */
  .field-group {
    display: grid;
    gap: 14px;
    margin-bottom: 14px;
  }

  .field-group.cols-2 { grid-template-columns: 1fr 1fr; }

  .field-wrap { display: flex; flex-direction: column; gap: 6px; }

  .field-wrap label {
    font-size: 12px;
    font-weight: 600;
    color: var(--black);
    letter-spacing: 0.02em;
  }

  .field-wrap input,
  .field-wrap textarea {
    border: 2px solid var(--gray-mid);
    border-radius: 8px;
    padding: 12px 14px;
    font-size: 14px;
    font-family: var(--font);
    color: var(--black);
    background: var(--white);
    transition: border-color var(--transition);
    outline: none;
    width: 100%;
    margin-top: 0;
  }

  .field-wrap input:focus,
  .field-wrap textarea:focus { border-color: var(--brand); }

  .field-wrap input::placeholder,
  .field-wrap textarea::placeholder { color: #bbb; }

  .field-wrap textarea { resize: none; min-height: 80px; }

  /* Ineligible banner */
  .ineligible-msg {
    background: #fff8f6;
    border: 1.5px solid rgba(250,78,38,0.2);
    border-radius: var(--radius);
    padding: 16px 18px;
    display: flex;
    gap: 12px;
    align-items: flex-start;
    margin-bottom: 20px;
    display: none;
  }

  .ineligible-msg.show { display: flex; }

  .ineligible-msg .msg-icon { font-size: 20px; flex-shrink: 0; width: 24px;}

  .ineligible-msg p {
    font-size: 13px;
    color: var(--gray-text);
    line-height: 1.6;
  }

  .ineligible-msg p strong { color: var(--black); }

  /* Buttons */
  .btn-row {
    display: flex;
    gap: 10px;
    margin-top: 24px;
    align-items: center;
  }

  .btn-primary {
    flex: 1;
    background: var(--brand);
    color: var(--white);
    border: none;
    border-radius: 8px;
    padding: 14px 20px;
    font-size: 14px;
    font-weight: 600;
    font-family: var(--font);
    cursor: pointer;
    transition: background var(--transition), transform var(--transition);
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
  }

  .btn-primary:hover {
    background: var(--brand-dark);
    transform: translateY(-1px);
  }

  .btn-primary:active { transform: translateY(0); }

  .btn-primary:disabled {
    opacity: 0.5;
    cursor: not-allowed;
    transform: none;
  }

  .btn-back {
    background: none;
    border: 2px solid var(--gray-mid);
    border-radius: 8px;
    padding: 12px 16px;
    font-size: 13px;
    font-weight: 500;
    font-family: var(--font);
    color: var(--gray-text);
    cursor: pointer;
    transition: all var(--transition);
    white-space: nowrap;
  }

  .btn-back:hover { border-color: var(--black); color: var(--black); }

  /* Step 3 — Booking */
  .booking-choice {
    display: grid;
    gap: 12px;
    margin-top: 8px;
  }

  .booking-card {
    border: 2px solid var(--gray-mid);
    border-radius: var(--radius);
    padding: 18px 20px;
    cursor: pointer;
    transition: all var(--transition);
    text-align: left;
    width: 100%;
    background: var(--white);
    display: flex;
    align-items: center;
    gap: 16px;
  }

  .booking-card:hover { border-color: var(--brand); }
  .booking-card.selected { border-color: var(--brand); background: rgba(250,78,38,0.04); }

  .booking-card .bk-icon {
    width: 44px;
    height: 44px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 22px;
    flex-shrink: 0;
  }

  .booking-card.cal .bk-icon { background: rgba(250,78,38,0.1); }
  .booking-card.wa .bk-icon { background: #e9f9ef; }

  .booking-card .bk-body { flex: 1; }

  .booking-card .bk-title {
    font-size: 14px;
    font-weight: 700;
    color: var(--black);
    margin-bottom: 3px;
  }

  .booking-card .bk-desc {
    font-size: 12px;
    color: var(--gray-text);
    line-height: 1.4;
  }

  .booking-card .bk-arrow {
    font-size: 18px;
    color: var(--gray-mid);
    transition: color var(--transition), transform var(--transition);
  }

  .booking-card:hover .bk-arrow,
  .booking-card.selected .bk-arrow {
    color: var(--brand);
    transform: translateX(3px);
  }

  /* Calendar embed container */
  .calendar-embed {
    display: none;
    margin-top: 16px;
    border-radius: var(--radius);
    overflow: hidden;
    border: 1.5px solid var(--gray-mid);
  }

  .calendar-embed.show { display: block; }

  .calendar-embed iframe {
    width: 100%;
    height: 520px;
    border: none;
    display: block;
  }

  /* Cal.com placeholder */
  .cal-placeholder {
    background: var(--gray);
    min-height: 420px;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 12px;
    padding: 32px;
    text-align: center;
  }

  .cal-placeholder .cal-icon { font-size: 40px; }

  .cal-placeholder h3 {
    font-size: 15px;
    font-weight: 700;
    color: var(--black);
  }

  .cal-placeholder p {
    font-size: 13px;
    color: var(--gray-text);
    line-height: 1.6;
    max-width: 280px;
  }

  .cal-placeholder .cal-note {
    font-size: 11px;
    color: var(--brand);
    font-weight: 600;
    letter-spacing: 0.06em;
    text-transform: uppercase;
    margin-top: 8px;
    background: rgba(250,78,38,0.08);
    padding: 6px 14px;
    border-radius: 999px;
  }

  /* Success state */
  .success-panel {
    display: none;
    padding: 48px 28px;
    text-align: center;
    animation: fadeSlideIn 0.4s ease forwards;
  }

  .success-panel.show { display: block; }

  .success-icon {
    width: 64px;
    height: 64px;
    background: rgba(250,78,38,0.1);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 20px;
    font-size: 30px;
  }

  .success-panel h2 {
    font-size: 22px;
    font-weight: 700;
    color: var(--black);
    margin-bottom: 10px;
  }

  .success-panel p {
    font-size: 14px;
    color: var(--gray-text);
    line-height: 1.7;
    margin-bottom: 24px;
  }

  /* Summary pill strip */
  .summary-strip {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    justify-content: center;
    margin-bottom: 28px;
  }

  .summary-pill {
    font-size: 11px;
    font-weight: 600;
    background: var(--gray);
    color: var(--black);
    padding: 5px 12px;
    border-radius: 999px;
  }

  /* Error */
  .field-error {
    font-size: 11px;
    color: #e53e3e;
    margin-top: 2px;
  }

  .has-error input { border-color: #e53e3e !important; }

  /* Responsive */
  @media (max-width: 480px) {
    .step-panel { padding: 22px 20px 28px; }
    .options-grid.cols-2 { grid-template-columns: 1fr; }
    .field-group.cols-2 { grid-template-columns: 1fr; }
    .btn-row { flex-direction: column-reverse; }
    .btn-back { width: 100%; }
  }